Mystery Bag
There's a limited supply of mystery bags available, so be sure to get yours today!
Mystery bags are final sale- no returns or exchanges!
Have a question?
3 Convenient Options!
All items in our webstore are available for FREE pickup at any of our stores! We are also happy to offer curbside pickup- just give us a call when you're in our parking lot!
We offer local delivery of all items in our webstore to much of Buncombe County. Delivery is free for orders over $100 within 10 miles of our Downtown store. Learn more about delivery here.
We ship nationwide! We offer free shipping over $100, and flat rate shipping of $9.99 under $100. Sorry, we cannot ship dry or canned food, frozen, heavy or oversized items.
SELF WASH — Did you know we have Self Wash Tubs at our South Asheville location?
Thank You for Shopping Small!
Thank You for Shopping Small!
We know there are a lot of options for purchasing pet supplies, and we appreciate you choosing us to help you keep your pet healthy and happy!
You can trust us to stock only the healthiest foods and safest supplies, to treat our employees with respect and provide a living wage, and to support our community by working with other small businesses and local non-profits.
Important Delivery Information
Sorry, we cannot ship cat litter, dry kibble, canned food, frozen products, or other heavy or oversized products. However, these items are all available for store pickup or home delivery to the greater Asheville area!
This store contains a curated selection of some of the products we offer at our three brick-and-mortar stores in Asheville, NC. However, we have more products at the stores, and can special order thousands of additional products! If there are pet products that you'd like and you don't see here, please contact us at info@pattonavenuepet.com.
Return Policy
Food and treats:
We are happy to accept returns on unopened bags, boxes or cans of shelf-stable pet food or treats purchased from us within 30 days. Frozen raw returns must be made within a week.
We are also happy to honor all manufacturer guarantees. Unfortunately, we cannot accept returns on non-guaranteed, opened food or treats. Unwanted bags of opened food are graciously accepted by local animal welfare organizations, and we are happy to bring it to them.
Toys and Supplies:
We are happy to accept returns on pet supplies that are unused and in their original packaging.
We are also happy to honor all manufacturer guarantees. Unfortunately, we cannot accept returns on used merchandise, unless they have a manufacturer guarantee..
Returns through mail are accepted, but customer must pay return shipping. Credit cards are refunded upon receipt of return items.
Sale/clearance items are non-refundable